Customer reviews

Real People.
Real Devices.
Real Stories.

From Pune to Hyderabad, Chennai to Faridabad — here's what real customers say about selling and buying with Refurbify.

  • Verified customers only
  • 750,000+ users since 2015
  • As featured on BBC & CNBC

1000+

5-star verified reviews

Real Stories.

750,000+ users since 2015Verified customers only

What customers say

Why India keeps choosing Refurbify

Better prices than other platforms, honest quotes without surprise deductions after inspection, and payment in your account within days — not weeks.

Better Prices

Quote 50% higher than Cashify. Best competitive price across sites. Higher value for phones, laptops, watches, tablets.

“Their quote price was 50% better than Cashify's marked down price that they do EVERYTIME after inspecting the gadget.”
— Rahul Rajvanshi

Honest Evaluation

Honored the quoted price. No surprise deductions for minor imperfections. Transparent quality checks with valid explanations.

“Unlike Cashify, who show a high price on the website and then reduce the price by pointing out small/minor imperfections, Refurbify honored the price they had initially offered.”
— Sagar Padaki

Quick Payment

Money credited in 3-4 days after inspection. Same day payment for office visits. Next day for local customers.

“When the phone reached their office, after the inspection they released the exact amount quoted by them to my preferred payment method on the next day itself.”
— Lithin Krishna

Quality Products

Devices work as described. Defects disclosed upfront. 6-month warranty. Video calls before purchase to verify condition.

“Over the past year, I've purchased more than 10 products from Refurbify, and I'm genuinely impressed with their honesty, reliability, and product quality. Everything I've received so far has worked as described.”
— Bhusanraj Sharma

Free Pickup

Courier arranged at their cost. Pickup from your doorstep anywhere in India. No need to visit office.

“They arranged the courier at their cost and picked the phone from my place. Simple process, just filled the Indemnity bond and kept the address and purchase proof.”
— Lithin Krishna

Custom Quotes

Quote items not listed on website. Manual request option for unlisted devices. Same day quote responses.

“The phone I'm selling was not listed on their site, so I asked for a price quote. I received the quote on the same day itself.”
— Lithin Krishna

Devices bought & sold

Our customers & their devices

Samsung Smartphones

“Samsung S20 Ultra for ₹15,000 Samsung S20 FE for around ₹8,100.”
Bhusanraj SharmaVerified customer

Dell Laptops

“A laptop with 512GB SSD, 16GB RAM, Intel Xe graphics. Got it for just ₹7,800.”
Bhusanraj SharmaVerified customer

MacBook Air

“His colleagues helped me with all my questions. Thanks Refurbify, and their team for this wonderful job.”
Ragunath S MasthiVerified customer

iPhone

“We did a 360 swap. Gave the old iPhone and got an almost new one. Very happy with the service.”
Devyani TrivediVerified customer

OnePlus Phones

“OnePlus 6 128/8 GB. Everything is good and working. Overall good buy.”
Aditya GuptaVerified customer

Apple Watch

“Sold my Apple Watch and they honored the price they quoted. Will choose them for future.”
Prakhar GuptaVerified customer

iPads and Tablets

“I have purchased an iPad 10th gen from Refurbify in unboxed condition. It was a steal deal from Refurbify.”
Niraj ChavanVerified customer

Echo Dot Smart Speakers

“Bought 3 used Echo Dots 3rd gen for home automation use. Fantastic and very prompt delivery.”
Mohanranjan PatelVerified customer

AirPods

“The process was simple, the pickup was smooth, and the payment came on time.”
Neeharika BhupathiVerified customer

Apple Pencil

“The entire process was smooth and hassle-free.”
Amal RajanVerified customer

Google Home Mini

“The product was in top notch quality for almost half the retail price.”
Safwan Charengai HouseVerified customer

Google Pixel Phones

“I couldn't find my Google Pixel 4A to sell in Cashify.”
Sandeep BiswalVerified customer

Smartwatches

“Nice and wonderful place to buy and sell smart watches.”
Legacy Of PassionVerified customer

M1 Mac Mini

“The unit works great and hopefully I'll not require availing their 6 month service warranty.”
Radhakrishnan NariangaduVerified customer

Selling Multiple Gadgets

“The entire process was smooth, transparent, and hassle-free. The team was professional, the evaluation was fair, and the payment was processed promptly.”
RitzVerified customer

Poco Phones

“The phone I purchased, Poco F1 8/256, is in good condition. When I received my package the phone was just like new — no scratches, no damage, no bend, etc. 👌🏻 Thank you, Refurbify team!”
J_I_M_B_R_UVerified customer

Also rated by 1,390+ customers on Google Reviews.

What makes us different

Special touches

The extras that make selling and buying with Refurbify different.

Video Calls Before Purchase

Our team does video calls to showcase products after quality checks, so you see exactly what you're getting. Customers say we demonstrated the product and clarified all queries before dispatch.

Transparent Price Conversations

When inspection reveals price changes, we call to explain the reasons. Customers appreciate the valid explanations and fair assessments, even when the final price differs from the initial quote.

Free Pickup Nationwide

We arrange courier pickup at our own cost from anywhere in India. Your device goes to Bengaluru for inspection, and you don't pay shipping unless you reject the final offer.

Hands-On Trials at the Office

If you're in Bangalore, visit our Koramangala office to try multiple laptops and brands with staff help. Customers say the team lets them test products hands-on before deciding.

Custom Quotes for Unlisted Items

Don't see your device listed? Just ask. We provide quotes for products not in our standard catalog, usually responding the same day with a price.

WhatsApp & Email Updates

Live tracking and status updates come through WhatsApp, email, and even a Telegram channel. Customers mention regular communication at every step, from pickup to inspection to payment.

Fast Payment Processing

Once you accept an offer, payment hits your account quickly. Several customers received money the same day or within a few hours of visiting the office. Bank transfers typically complete in 3-4 days after remote inspection.

Following Up to Ensure You Get Paid

One customer forgot to accept an offer, and we kept following up to make sure they got their money. Our team stays persistent to complete transactions, not abandon them.

Advice from real customers

Tips from frequent customers

Practical recommendations based on real experiences.

Compare Prices Before Selling

Customers consistently report Refurbify offers better prices than other platforms. One customer got 50% more than a competitor's marked-down price after inspection. Multiple reviews mention getting higher quotes, especially for phones and laptops.

Mark Device Conditions Accurately Online

Be honest when describing your device condition on the website. Accurate descriptions help ensure the quote you receive matches the final price after inspection. Several customers note they received exactly what was quoted because they were truthful upfront.

Visit the Office to Skip the Wait (Bangalore)

If you live near Koramangala, Bengaluru, you can visit the office directly. One customer sold their phone in person and received payment in 4 hours. Another got their MacBook the same day via local courier because they lived nearby.

Expect Payment in 3-4 Days

After shipping your device, plan for payment within 3 to 4 business days once inspection is complete — most customers report this is typical. The short wait is worth it for better prices than competitors.

Request Quotes for Unlisted Devices

If your device isn't listed on the website, ask for a custom quote. Multiple customers successfully sold phones and gadgets not in the catalog by requesting manual quotes, often getting a response the same day.

Ask for a Video Call Before Buying

When purchasing refurbished electronics, request a video demonstration. Several buyers mention staff did video calls to showcase products before purchase, helping them confirm quality and condition before the item shipped.

Awards & recognition

Trust, recognised

Digit trophy awarded to Refurbify
Digit Zero1 — Most Trusted ReCommerce Brand
Refurbify receiving a CNBC award on stage
CNBC Business Excellence Award
EO certificate awarded to Refurbify in 2015
EO Startup of the Year
Action for India Best Indian Social Enterprise Award certificate
Action for India — Best Indian Social Enterprise
  • TiE Emerging Social Enterprise
  • South India Business Chamber — Business Leadership
  • BBC World News
  • Fortune India
  • Inc42
  • Tech in Asia
  • Entrepreneur
  • YourStory

Join 750,000+ happy customers

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